About Us

Based in Melbourne CBD, the majority of our clients are in the cities of metropolitan Melbourne, Bayside, Kingston, Glen Eira, Monash, Whitehorse, Boroondara, Brimbank and Darebin areas.

Our main aim is to provide QUALITY services at a highly competitive rate, and we can provide you the best “total cleaning solution” for your premises. Being an owner operator business, our prices are not restricted by overhead costs associated with larger companies. We pride ourselves on being large enough to have the resources to handle your contract efficiently, while we still remain small enough to give you the personal attention you deserve. At the heart of our company is honesty – reliability – service and quality. We can provide you with references of our work upon request.

WHY CHOOSE US?

With a strong and reliable team operating throughout Australia, Imperial Services is one of Victoria’s best facilities services providers. Our innovative and unique Service Delivery Strategy (SDS) means all our clients get a 100% personalized and tailor made service to meet their needs. We provide around the clock, fast and efficient cleaning services with the highest standards. All of our services are backed by efficient and dedicated responsive communication systems.

What Does this Mean to You?

With our service experience, we focus on delivering scalable, innovative, and value for money solutions in single, multiple and integrated models.
Simple, hassle free, peace of mind that you deserve.

Engaging our own staff

Unlike many other large maintenance companies where the work is subcontracted, our self-delivery model has enabled us to provide more effective and superior quality to our cliental. Our company operates in an environment of end-point communication; unlike the sub-contracting policies which involve multi point communication.

Working with an ethical and responsible employer

To us, people are our biggest asset. Keeping that in mind, we are committed to providing a safe work environment ensuring employees are well cared for and are appropriately remunerated, in line with legislative requirements. We actively promote true fairness and equality of opportunity from career development, to investing in our staffs’ expertise and helping them to fulfil their ambitions.

Well established transition capability

With our ability to scale up or down as required and with the experience and knowledge in the industry, we are committed to minimizing any disruption to your business and we will always endeavour to work with you as your business changes and abide by all agreements that have been put in place from day one and throughout our relationship.

Commitment to sustainability

We give a high priority to the environment. It is more than a moral imperative, it is good business sense. With our “Green Clean” program we ensure all of our staff are fully equipped with the knowledge and proper tools to reduce detergent use and water consumption by up to 75%. We are continually investing our time and money to develop efficient methods to reduce our carbon footprint, demonstrating bottom line impact and in doing so, meeting our corporate goals.

ProCare Services in Victoria

We entered the Victorian marketplace in 2008 and now have an established presence across the entire state and in all major business sectors. We strive for excellence, which has given us the edge over many other competitors in the field, thus making us one of the fastest growing in the industry.
From the delivery of a single service right through to managing entire buildings, factories, multiple sites, educational facilities or food manufacturing factories, we are flexible in meeting customer needs. We work around the clock to deliver the best quality service with minimal disruption to you or your business.

Our Mission

  • Quality, Efficient, Committed and Friendly Service
  • Complete and tailor measured servicers to meet customer needs
  • Environmental friendly
  • Honesty and integrity
  • Customer service and professionalism
  • Customer satisfaction